We are 100% confident in the quality of our products and therefore we are the ONLY COMPANY that guarantees that within 50 years with 3D panels Gesso Parete nothing will happen! And this is documented!
The service life is specified in the delivery contract, which is attached to each order issued in our store.
If in the warranty period on our product there is a defect that is not caused by mechanical action, we will make a replacement for a new one within 3 days.
The buyer has the right to return the Goods (Return of the Goods is made if the specified Goods were not in use, its consumer properties, factory labels, presentation, etc.), without specifying the reasons within 14 (fourteen) calendar days from the date of actual receipt of the Goods directly from the seller or persons representing the Seller.
The Russian Federation Government resolution No. 55 of 19.01.1998 approved "the List of non-food products of good quality that are not subject to return or exchange for similar Goods of other size, shape and style".
This list indicates the impossibility of return of goods of proper quality, having individually-conditioned properties, if such Goods can be used only by the consumer purchasing it.
To return the goods, You must submit a document confirming the fact and conditions of purchase, as well as fill in an application for a return of the goods.
Return of the Goods, in case of detection of defects related to non-compliance with the terms of the Order, caused by the fault of the Seller:
If the Goods are transferred to you with partial non-compliance or violation of the terms of The order due to the fault of the Seller relating to the range, completeness, quantity of Goods, You have the right to notify the Seller (not later than seven calendar days after receipt) of these violations and demand their elimination.
You also have the right to refuse the goods and return the money paid. In this case, the Goods must be returned to the Seller with the preservation of the original appearance of the commodity, its consumer properties, seals, factory labels.
To return the goods You must submit a document confirming the fact and conditions of purchase.
To make a return, you must fill out an application for a return of the goods.