8 (8172) 58-13-24 Пн-Вс с 10:00 до 20:00
Request call

г. Вологда,
Окружное шоссе 26 Посмотреть на карте
Визуализация бесплатно
Производство отделочных материалов PREMIUM-класса

Warranty obligation

Service life of 3D panels more than 50 years!

We are 100% confident in the quality of our products and therefore we are the ONLY COMPANY that guarantees that within 50 years with 3D panels Gesso Parete nothing will happen! And this is documented!

The service life is specified in the delivery contract, which is attached to each order issued in our store.

If in the warranty period on our product there is a defect that is not caused by mechanical action, we will make a replacement for a new one within 3 days.

The warranty is void if::

  • the product was used for purposes that do not correspond to its intended purpose;
  • the defect (including damage to the surfaces of the product) arose after the transfer of the product to the consumer and is caused by improper or negligent handling, improper transportation, maintenance, use or storage of the product by the buyer;
  • the product has defects which have arisen as a result of improper operating conditions;
    the defect was caused by improper installation or other similar external factors;the product was repaired by third-party specialists;
  • the damage is caused by the ingress of foreign objects, substances, liquids, insects, etc.;
  • The cause of the defects is determined by our experts on departure to the object. If the buyer disagrees with their conclusion, an independent examination by the buyer in accordance with the law on protection of consumer rights may be made.

Exchange and refund

1Gently pack the item in original package fully loaded (goods supplied, must be returned also included).
2Fill in the return form attached to the order.
3Attach a copy of the cash receipt, specify the method of refund (postal transfer or transfer to a Bank account, indicating.
4Вsend the parcel by mail to the address:
162130, Vologda region, Sokol, street Transport 22 for LLC " Beautiful Life".
5After sending a parcel, please inform us about it by writing an e-mail: zakaz@gesso-parete.ru

Grounds for return and exchange of goods

The buyer has the right to return the Goods (Return of the Goods is made if the specified Goods were not in use, its consumer properties, factory labels, presentation, etc.), without specifying the reasons within 14 (fourteen) calendar days from the date of actual receipt of the Goods directly from the seller or persons representing the Seller.

The Russian Federation Government resolution No. 55 of 19.01.1998 approved "the List of non-food products of good quality that are not subject to return or exchange for similar Goods of other size, shape and style".

This list indicates the impossibility of return of goods of proper quality, having individually-conditioned properties, if such Goods can be used only by the consumer purchasing it.

To return the goods, You must submit a document confirming the fact and conditions of purchase, as well as fill in an application for a return of the goods.

 

Return of the Goods, in case of detection of defects related to non-compliance with the terms of the Order, caused by the fault of the Seller:

If the Goods are transferred to you with partial non-compliance or violation of the terms of The order due to the fault of the Seller relating to the range, completeness, quantity of Goods, You have the right to notify the Seller (not later than seven calendar days after receipt) of these violations and demand their elimination.

You also have the right to refuse the goods and return the money paid. In this case, the Goods must be returned to the Seller with the preservation of the original appearance of the commodity, its consumer properties, seals, factory labels.

To return the goods You must submit a document confirming the fact and conditions of purchase.

To make a return, you must fill out an application for a return of the goods

.

To get acquainted with the full version of the law on consumer rights and get expert advice you can follow the link:

http://ozpp.ru/laws/zpp.php